Returns & Exchanges

We want you to love your Verb products, but if you are not completely satisfied, we offer a hassle-free return or exchange process within 30 days of your purchase. Please ensure items are in their original condition and packaging to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, we will email you a prepaid shipping label to print and attach to your return package.

3

Pack and Ship

Securely pack your items in the original shipping box or a similar sturdy container and drop it off at any authorized carrier location.

4

Receive Your Refund

After we receive and inspect your return, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing